Services
Our customers' satisfaction is our success. And high quality products, support and constant supply are also key.
So as a team, we strive to serve and assist our customers, together with the users of our products, to improve on the quality of their work
and at the same time increase efficiency within their Laboratories; thus providing better Medical Care.
Take a look at the services we provide:
Technical Support
Our team of Experienced Biomedical Engineers are at hand to provide our clients with advice, preventive maintenance and repair of any medical equipment within the shortest time possible. Focussed on offering consultancy and product trainning services.
Supplies
We supply Diagnostic Instruments, Reagents, Test Kits and other accessories. Over the years this has helped us to develope a covetable reputation in these lines of products after several decades of perfection.
Customer Care
We are committed to continuously improve Service Excellence and Customer Care Satisfaction. Our aim is to create an environment where our customers know that their satisfaction is the most important thing to us..
Human Diagnostics Uganda Limited (HDUL) is presently ISO 9001: 2015 certified. This demonstrates HDUL's commitment to delivering the
highest standards of service to both customers and suppliers.
This level of excellence is achieved through our current ISO 9001:2015's
comprehensive quality management system and well-defined procedures that showcase the Company’s competence across all business
relationships.
We proudly celebrate a significant milestone after being awarded the Good Distribution Practices (GDP) Certificate.
This achievement highlights the company’s unwavering commitment to quality, safety, and excellence in the distribution of
medical and diagnostic products. The GDP certification affirms that Human Diagnostics Uganda Limited adheres to internationally
recognized standards in storage, transportation, and handling of health products. It marks a major step in reinforcing trust with partners,
healthcare providers, and customers across Uganda and the neighboring regions.
